PROMOTING
BEST PRACTICE

CUSTOMER SERVICE

MANAGEMENT

Our vision is to ensure organizations and individuals from across the globe have access to best in class information and certification opportunities in the realm of customer experience.

ICCSO FOUNDING MEMBERS

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SERVICES

Standards

ICCSO leads the development and review of the International Customer Service Standard

Professional Development

ICCSO provides accreditation of Customer Service and Customer Experience education programs.

Awards

ICCSO regulates the annual International Service Excellence Awards (ISEAs)

Nominations are now open for the 2020 International Service Excellence Awards
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Contact ICCSO

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